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Digital Marketing Services

Email Marketing

  • 97%

    Inbox Placement

  • 86%

    Flows Live

  • 93%

    List Health

Email Marketing at work in the agency

Search and social bring people in once. Email brings them back. We build the automated flows that do most of the work, then a newsletter your list would notice if it stopped.

Gauges above are sample figures for a fictional agency.

Our Proven Process

Smart Process, Powerful Results

  1. Week 1

    Audit of list health, authentication and current flows.

  2. Weeks 2 to 4

    Welcome and recovery flows written, designed and switched on.

  3. Weeks 5 to 8

    Newsletter launches, segments built, first tests run.

  4. Month 3 onward

    Post-purchase and win-back flows, quarterly list clean.

Tailored Strategies, Real Results

Email that people open because it is worth reading

Most of the revenue from email comes from a handful of automated sequences: the welcome series, the abandoned cart or quote, the post-purchase check-in and the win-back. We write and build those first, because they earn every day without anyone pressing send.

Emails landing in the inbox97%

Revenue from automated flows72%

$1,600From, per month

Colleagues reviewing work together

What Is Included in Email Marketing?

Then we plan the newsletter. One clear idea per issue, written by an editor, with a single next step. We clean the list, segment by behavior rather than guesswork, and test subject lines and send times until the numbers settle. Three-month minimum. Your email platform fees are separate.

  • List and deliverability audit. Authentication, list hygiene, spam placement and sign-up sources.
  • Core automated flows. Welcome, abandoned cart or quote, post-purchase and win-back.
  • Newsletter program. Two to four edited issues a month with a consistent format.
  • Segmentation. Groups built from behavior: what people read, bought and ignored.
  • Templates. Accessible, mobile-first layouts built in your platform.
  • Testing and reporting. Subject lines, send times and offers tested, reported against revenue.

Sample Results

What We Measure And Typical Ranges

  • 9% to 24%

    Revenue from automated flows

    Share of email revenue after six months

  • 22% to 41%

    Newsletter open rate

    After list clean and new format

  • Under 0.2%

    Unsubscribes per send

    Sample average across accounts

Deliverables

What you will have in hand

  • Deliverability report and fixes
  • Four automated flows, live
  • Newsletter template and style sheet
  • Segment map
  • Monthly email report

Marlow & Finch Skincare: organic sessions a month

Sample client, 12 months

Fictional client and sample figures.

Read the full case study

Sample figures and prices in US dollars for a fictional agency. Results vary by site, market and starting point.

Service Questions

Asked About Email Marketing

All the mainstream email and marketing automation platforms. If you are choosing one, we will help you compare them first.

Usually, yes. A welcome flow and a monthly newsletter are worth building from a few hundred subscribers, and they grow with the list.

Never. We grow lists through sign-up forms, content and offers, and we remove addresses that stop engaging.

Meet Our Expert Team

The People Behind Your Success

  • Portrait of Margot Lindqvist

    Margot Lindqvist

    Founder and editorial director

  • Portrait of Kenji Morita

    Kenji Morita

    Head of technical SEO

  • Portrait of Camila Reyes

    Camila Reyes

    Head of content strategy

  • Portrait of Mateo Vargas

    Mateo Vargas

    Digital PR lead

  • Portrait of Hannah Whitfield

    Hannah Whitfield

    Local SEO lead

  • Portrait of Delia Okafor

    Delia Okafor

    Paid media lead

  • Portrait of Theo Brandt

    Theo Brandt

    Social and email lead

  • Portrait of Noor Haddad

    Noor Haddad

    Analytics lead

Testimonials

“The audit was twelve pages, and the first page was all we needed to get budget approved. Nine months later organic is our largest source of demos.”
Priya RamanVP Marketing, Tallgrass Ledger
“They told us to delete most of our blog and explained why in plain terms. Consultation requests nearly tripled.”
Jonah CastellanPartner, Castellan & Voss
“Our front desk teams have one process now. Reviews tripled and the phones are noticeably busier.”
Dr. Elena GarzaManaging Partner, Bexar Ridge Family Dental
“Writers who interview our engineers and get the details right. We approve most drafts with one round of comments.”
Soren AlbrechtHead of Content, Kestrel Freight Systems
“The monthly report is two pages and I read all of it. That has never happened with an agency before.”
Dale WhitcombOwner, Pecan Street Plumbing & Air

* Sample reviews from fictional clients.

Our Blog & Insights

Notes and Playbooks to Help You Market Smarter Online

Field notes from the people who do the work: search, paid media, social, email and measurement. Each piece is written by a practitioner and edited by someone else on the team.

Take the First Step. Put Your Marketing on a Plan That Compounds

Join the monthly briefing: one page on what changed in search, paid, social and email, and what to do about it. No sales emails, and you can leave in one click.

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